Memory care
SYMPHONY NORTHWOODS
0.00 reviews · 0 verifiedBELVIDERE, ILLic. 145312
DENYCMS payment denial (2 days)Source: CMS Penalties
FINECMS fine: $77,855Source: CMS Penalties
VBP-SLow SNF VBP readmission measure score (3.4)Source: CMS SNF VBP (PDC)
FINECMS fine: $22,165Source: CMS Penalties
FINECMS fine: $12,048Source: CMS Penalties
FINECMS fine: $14,125Source: CMS Penalties
Provided by facility
Sapphire at Northwoods, formerly Symphony of Northwoods, is a premier post-acute and long-term care facility that offers specialized clinical programming, short-term rehabilitation, and long-term care tailored to individual needs. The facility emphasizes complex clinical care alongside superior rehabilitation services, ensuring that each resident receives a personalized care plan. With a focus on comfort, safety, and well-being, Sapphire at Northwoods provides a supportive environment for residents and their families.
TherapiesOn-Site Rehabilitation Services
Safety & SecuritySecured Memory Care Unit
CMS Care CompareView on Medicare.gov →
Medicare overall
1/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
2.48 total HPRDRN 0.35 · weekend 78%Oct 2025 – Dec 2025
Survey history
18 inspections72 deficiencies on record
Federal IDs
CCN 145312
Overall: 1/5 · Health: 2/5 · Staffing: 1/5 · QM: 3/5
Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.
Recent inspectionsShowing 12 of 18 inspections.
Health surveyMay 2026 · CMS1 deficiencies
- F-812SS F — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Health surveyFeb 2026 · CMS1 deficiencies
- F-688SS D — Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Health surveyFeb 2026 · CMS1 deficiencies
- F-689SS G — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Health surveyJan 2026 · CMS11 deficiencies
- F-645SS D — PASARR screening for Mental disorders or Intellectual Disabilities
- F-679SS E — Provide activities to meet all resident's needs.
- F-690SS D — Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- F-692SS D — Provide enough food/fluids to maintain a resident's health.
- F-732SS C — Post nurse staffing information every day.
- F-760SS D — Ensure that residents are free from significant medication errors.
- F-761SS D — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F-812SS F — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-880SS E — Provide and implement an infection prevention and control program.
- F-883SS D — Develop and implement policies and procedures for flu and pneumonia vaccinations.
- F-887SS F — Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Health surveySep 2025 · CMS3 deficiencies
- F-580SS D — Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- F-684SS G — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-689SS G — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Health surveyJul 2025 · CMS1 deficiencies
- F-689SS G — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Health surveyJun 2025 · CMS1 deficiencies
- F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Health surveyMar 2025 · CMS1 deficiencies
- F-600SS D — Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Health surveyJan 2025 · CMS1 deficiencies
- F-689SS G — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Health surveyNov 2024 · CMS1 deficiencies
- F-600SS D — Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Fire safetyOct 2024 · STATE FIRE MARSHAL14 deficiencies
- E-15SS F — Address subsistence needs for staff and patients.
- E-22SS F — Establish policies and procedures for sheltering.
- E-37SS F — Establish staff and initial training requirements.
- E-39SS F — Conduct testing and exercise requirements.
- K-100SS E — Meet other general requirements.
- K-222SS E — Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- K-225SS E — Have stairways and smokeproof enclosures used as exits that meet safety requirements.
- K-271SS E — Have exits that are accessible at all times.
- K-281SS F — Install proper backup exit lighting.
- K-324SS E — Provide properly protected cooking facilities.
- K-353SS F — Inspect, test, and maintain automatic sprinkler systems.
- K-521SS E — Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- K-712SS F — Have simulated fire drills held at unexpected times.
- K-923SS E — Have proper medical gas storage and administration areas.
Health surveyOct 2024 · CMS6 deficiencies
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-686SS G — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-692SS G — Provide enough food/fluids to maintain a resident's health.
- F-695SS D — Provide safe and appropriate respiratory care for a resident when needed.
- F-880SS D — Provide and implement an infection prevention and control program.
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Write a reviewOperated by SYMPHONY CARE NETWORK (privately held) since 1976.
- Jan 2019
operator transition — WILLOW DELTA TRUST
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — WILLOW DELTA TRUST - Nov 2011
operator transition — SYMAG HOLDINGS LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — SYMAG HOLDINGS LLC - Nov 2011
operator transition — SYMPHONY HEALTHCARE LLC
5% OR GREATER DIRECT OWNERSHIP INTEREST (100%) — SYMPHONY HEALTHCARE LLC - Nov 2011
operator transition — HARTMAN, DEBRA
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — HARTMAN, DEBRA - Nov 2011
operator transition — SYMPHONY MONARCH HOLDINGS, LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — SYMPHONY MONARCH HOLDINGS, LLC - Nov 2011
operator transition — SYMPHONY ML LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — SYMPHONY ML LLC