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Assisted living

TWIN MAPLES HEALTHCARE, INC

0.00 reviews · 0 verifiedDURHAM, CTLic. 075431
Signals
FINECMS fine: $24,928Source: CMS Penalties
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About

Twin Maples is a 44 Bed Skilled Nursing Facility located in Durham, Connecticut, surrounded by farmland in a peaceful, wooded setting. Family owned and operated for over 40 years, it offers a caring, home-like environment with 22 semi-private rooms. Rated Five Star by the Centers for Medicare and Medicaid Services and recognized by U.S. News as one of the 'Best Nursing Homes' since 2017, Twin Maples prioritizes exceptional care and customer service. The facility promotes independence, creativity, and socialization, ensuring residents feel loved and have a sense of belonging.

Amenities
Outside AmenitiesPatio
CMS Care CompareView on Medicare.gov →
Medicare overall
3/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
3.07 total HPRDRN 0.85 · weekend 93%Oct 2025 – Dec 2025
Survey history
12 inspections33 deficiencies on record
Federal IDs
CCN 075431

Overall: 3/5 · Health: 3/5 · Staffing: 4/5 · QM: 4/5

Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.

Recent inspections
Health surveyFeb 2026 · CMS1 deficiencies
  • F-585SS DHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Health surveyOct 2025 · CMS2 deficiencies
  • F-658SS DEnsure services provided by the nursing facility meet professional standards of quality.
  • F-689SS GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Health surveyJul 2025 · CMS1 deficiencies
  • F-808SS DEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Health surveyMay 2025 · CMS7 deficiencies
  • F-656SS DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
  • F-657SS DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
  • F-678SS DProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
  • F-726SS DEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
  • F-730SS EObserve each nurse aide's job performance and give regular training.
  • F-755SS DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
  • F-756SS DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Health surveyNov 2024 · CMS1 deficiencies
  • F-636SS EAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Health surveyAug 2024 · CMS1 deficiencies
  • F-609SS DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Health surveyFeb 2024 · CMS2 deficiencies
  • F-842SS DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
  • F-880SS DProvide and implement an infection prevention and control program.
Fire safetyJun 2023 · STATE FIRE MARSHAL3 deficiencies
  • K-291SS DInstall emergency lighting that can last at least 1 1/2 hours.
  • K-353SS DInspect, test, and maintain automatic sprinkler systems.
  • K-712SS DHave simulated fire drills held at unexpected times.
Health surveyJun 2023 · CMS11 deficiencies
  • F-684SS DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
  • F-689SS DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  • F-726SS DEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
  • F-755SS DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
  • F-756SS DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
  • F-758SS DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
  • F-761SS DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
  • F-791SS DProvide or obtain dental services for each resident.
  • F-810SS DProvide special eating equipment and utensils for residents who need them and appropriate assistance.
  • F-812SS EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  • F-922SS CHave enough backup water supply for essential areas of the nursing home.
Fire safetyJul 2021 · STATE FIRE MARSHAL1 deficiencies
  • K-271SS DHave exits that are accessible at all times.
Health surveyJul 2021 · CMS1 deficiencies
  • F-658SS DEnsure services provided by the nursing facility meet professional standards of quality.
Fire safetyJul 2019 · STATE FIRE MARSHAL2 deficiencies
  • K-712SS DHave simulated fire drills held at unexpected times.
  • K-920SS DEnsure proper usage of power strips and extension cords.
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Ownership

Operated by Unverified operator (CMS) (privately held) since 2003.

  1. Oct 1997
    operator transition — JACKSON, THEODORE
    DIRECT OWNERSHIP INTEREST (NOT APPLICABLE) — JACKSON, THEODORE
  2. Oct 1997
    operator transition — JACKSON, SHELLEY
    DIRECT OWNERSHIP INTEREST (NOT APPLICABLE) — JACKSON, SHELLEY
Contact

809 NEW HAVEN ROAD #R
DURHAM, CT 06422

8603491041mobile.twinmaples.comcastbiz.net
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