Westbrook Acres
Westbrook Acres is a family-owned skilled nursing and long-term care facility located in Gladbrook, Iowa. Established in 1995, it prides itself on its dedicated staff, many of whom have been with the facility for over 20 years. The community atmosphere fosters individualized care plans that involve staff, residents, and family members, creating a supportive environment for all.
Overall: 3/5 · Health: 4/5 · Staffing: 4/5 · QM: 1/5
Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.
- F-552SS D — Ensure that residents are fully informed and understand their health status, care and treatments.
- F-605SS D — Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
- F-627SS D — Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
- K-324SS F — Provide properly protected cooking facilities.
- K-345SS F — Have approved installation, maintenance and testing program for fire alarm systems.
- K-347SS F — Properly provide smoke detection systems in areas open to corridors.
- K-353SS F — Inspect, test, and maintain automatic sprinkler systems.
- K-711SS F — Provide a written emergency evacuation plan.
- F-585SS B — Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
- F-623SS B — Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
- F-641SS B — Ensure each resident receives an accurate assessment.
- F-727SS F — Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
- F-851SS D — Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
- F-883SS D — Develop and implement policies and procedures for flu and pneumonia vaccinations.
- E-13SS F — Develop Emergency Preparedness policies and procedures.
- E-39SS F — Conduct testing and exercise requirements.
- E-6SS F — Conduct risk assessment and an All-Hazards approach.
- K-222SS E — Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- K-321SS E — Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- K-346SS F — Follow proper procedures when the fire alarm was out of service for more than 4 hours.
- K-353SS F — Inspect, test, and maintain automatic sprinkler systems.
- K-354SS E — Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
- K-741SS F — Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- K-914SS E — Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- K-923SS F — Have proper medical gas storage and administration areas.
- F-625SS B — Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
- F-658SS D — Ensure services provided by the nursing facility meet professional standards of quality.
- F-727SS D — Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
- E-39SS F — Conduct testing and exercise requirements.
- K-222SS D — Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- K-345SS F — Have approved installation, maintenance and testing program for fire alarm systems.
- K-355SS F — Properly select, install, inspect, or maintain portable fire extinguishes.
- K-363SS E — Install corridor and hallway doors that block smoke.
- K-921SS F — Ensure that testing and maintenance of electrical equipment is performed.
- F-600SS G — Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- F-602SS D — Protect each resident from the wrongful use of the resident's belongings or money.
No reviews from this reviewer type yet.
No questions yet. Ask the first one — a member of our team or someone who knows this community will answer.
Have a question about this community?
Ask anything — pricing, care, staffing, daily life. Our team answers, and questions are reviewed before they appear.Operated by Unverified operator (CMS) (privately held) since 2002.
- Jul 2013
operator transition — EVEN, CRYSTAL
5% OR GREATER DIRECT OWNERSHIP INTEREST (50%) — EVEN, CRYSTAL - Oct 1998
operator transition — LANGE, RANDALL
5% OR GREATER DIRECT OWNERSHIP INTEREST (50%) — LANGE, RANDALL