Memory care
WESTERVILLE POST ACUTE.
0.00 reviews · 0 verifiedWESTERVILLE, OHLic. 365611
JKLRecent citation with immediate-jeopardy / high severity (J/K/L)Source: CMS Health Citations
DENYCMS payment denial (8 days)Source: CMS Penalties
FINECMS fine: $214,868Source: CMS Penalties
DENYCMS payment denial (40 days)Source: CMS Penalties
VBP-SLow SNF VBP readmission measure score (3.2)Source: CMS SNF VBP (PDC)
VBPLower SNF VBP program ranking (#10,256)Source: CMS SNF VBP (PDC)
Provided by facility
Westerville Post Acute offers skilled nursing and rehabilitation care in a safe, home-like environment. The facility is dedicated to providing high-quality care with 24/7 personalized healthcare services. It features specialized memory care for residents facing cognitive challenges, ensuring a secure and nurturing setting. Engaging activities and thoughtful amenities are designed to enhance the resident experience, promoting a thriving community.
Housekeeping & MaintenanceHousekeeping Services
TherapiesOn-Site Rehabilitation Services
Safety & SecuritySecured Memory Care Unit
CMS Care CompareView on Medicare.gov →
Medicare overall
2/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
3.36 total HPRDRN 0.58 · weekend 88%Oct 2025 – Dec 2025
Survey history
9 inspections63 deficiencies on record
Federal IDs
CCN 365611
Overall: 2/5 · Health: 1/5 · Staffing: 2/5 · QM: 5/5
Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.
Recent inspections
Health surveyJul 2025 · CMS1 deficiencies
- F-686SS D — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Health surveyJun 2025 · CMS16 deficiencies
- F-605SS D — Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
- F-644SS D — Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
- F-646SS D — Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
- F-657SS D — Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- F-679SS D — Provide activities to meet all resident's needs.
- F-688SS D — Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
- F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-692SS D — Provide enough food/fluids to maintain a resident's health.
- F-699SS D — Provide care or services that was trauma informed and/or culturally competent.
- F-755SS D — Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- F-756SS D — Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
- F-760SS D — Ensure that residents are free from significant medication errors.
- F-761SS D — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F-773SS D — Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
- F-842SS D — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- F-880SS D — Provide and implement an infection prevention and control program.
Fire safetyJun 2025 · STATE FIRE MARSHAL3 deficiencies
- K-345SS F — Have approved installation, maintenance and testing program for fire alarm systems.
- K-521SS F — Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- K-712SS F — Have simulated fire drills held at unexpected times.
Health surveyMar 2024 · CMS2 deficiencies
- F-684SS J — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-759SS D — Ensure medication error rates are not 5 percent or greater.
Health surveyFeb 2024 · CMS4 deficiencies
- F-600SS J — Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- F-609SS D — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F-686SS D — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F-725SS F — Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Health surveyDec 2023 · CMS4 deficiencies
- F-550SS D — Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- F-561SS D — Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
- F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-755SS D — Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Health surveyOct 2023 · CMS19 deficiencies
- F-550SS D — Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- F-554SS D — Allow residents to self-administer drugs if determined clinically appropriate.
- F-561SS D — Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
- F-584SS D — Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F-607SS D — Develop and implement policies and procedures to prevent abuse, neglect, and theft.
- F-609SS D — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F-610SS D — Respond appropriately to all alleged violations.
- F-641SS D — Ensure each resident receives an accurate assessment.
- F-657SS D — Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- F-677SS D — Provide care and assistance to perform activities of daily living for any resident who is unable.
- F-679SS D — Provide activities to meet all resident's needs.
- F-686SS D — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F-689SS E — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-690SS G — Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- F-692SS D — Provide enough food/fluids to maintain a resident's health.
- F-698SS D — Provide safe, appropriate dialysis care/services for a resident who requires such services.
- F-757SS D — Ensure each resident’s drug regimen must be free from unnecessary drugs.
- F-761SS D — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F-805SS E — Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Fire safetyOct 2023 · STATE FIRE MARSHAL3 deficiencies
- K-331SS E — Construct fire resistant interior walls.
- K-381SS E — Provide outside doors or windows in every resident room.
- K-741SS F — Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Health surveyOct 2021 · CMS11 deficiencies
- F-622SS D — Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
- F-623SS D — Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
- F-677SS D — Provide care and assistance to perform activities of daily living for any resident who is unable.
- F-679SS D — Provide activities to meet all resident's needs.
- F-688SS D — Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
- F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-695SS D — Provide safe and appropriate respiratory care for a resident when needed.
- F-698SS D — Provide safe, appropriate dialysis care/services for a resident who requires such services.
- F-773SS D — Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
- F-842SS D — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- F-880SS D — Provide and implement an infection prevention and control program.
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Write a reviewOperated by PACS GROUP (privately held) since 1983.
- Dec 2024
operator transition — HANCOCK, MARK
INDIRECT OWNERSHIP INTEREST (NOT APPLICABLE) — HANCOCK, MARK - Dec 2024
operator transition — MURRAY, JASON
INDIRECT OWNERSHIP INTEREST (NOT APPLICABLE) — MURRAY, JASON