Memory care

WESTVIEW NURSING HOME

0.00 reviews · 0 verifiedCENTER, MOLic. 265423

Signals

JKLRecent citation with immediate-jeopardy / high severity (J/K/L)Source: CMS Health Citations

FINECMS fine: $42,680Source: CMS Penalties

VBPLower SNF VBP program ranking (#13,726)Source: CMS SNF VBP (PDC)

VBP-THigh nursing staff turnover in VBP period (76%)Source: CMS SNF VBP (PDC)

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Provided by facility

About

Westview Nursing Home, managed by Reliant Care Management, provides quality care for the elderly and individuals over eighteen with mental illnesses alongside primary medical diagnoses. The facility emphasizes a team-oriented approach to care, ensuring respectful communication and meeting community needs. Services include 24-hour professional nursing, IV therapy, hospice, and various medical and therapeutic services. The facility is equipped to handle complex medical and mental health needs, offering both long-term and short-term care options.

Amenities

Housekeeping & MaintenanceLaundry Services

Transportation & ShoppingGeneral Transportation Services

TherapiesOn-Site Rehabilitation Services

Fitness & Wellness ProgramsSalon Services

CMS Care CompareView on Medicare.gov →

Medicare overall

1/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.

Staffing (PBJ)

1.69 total HPRDRN 0.21 · weekend 90%Oct 2025 – Dec 2025

Survey history

11 inspections81 deficiencies on record

Federal IDs

CCN 265423

Overall: 1/5 · Health: 1/5 · Staffing: 1/5 · QM: 1/5

Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.

Recent inspections

Health surveyJul 2025 · CMS2 deficiencies

F-557SS H — Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
F-658SS G — Ensure services provided by the nursing facility meet professional standards of quality.

Health surveyMay 2025 · CMS12 deficiencies

F-557SS H — Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
F-607SS E — Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F-657SS D — Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F-658SS G — Ensure services provided by the nursing facility meet professional standards of quality.
F-678SS E — Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
F-679SS E — Provide activities to meet all resident's needs.
F-692SS D — Provide enough food/fluids to maintain a resident's health.
F-698SS D — Provide safe, appropriate dialysis care/services for a resident who requires such services.
F-806SS D — Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
F-812SS F — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F-880SS E — Provide and implement an infection prevention and control program.
F-883SS E — Develop and implement policies and procedures for flu and pneumonia vaccinations.

Fire safetyMay 2025 · STATE FIRE MARSHAL11 deficiencies

E-37SS E — Establish staff and initial training requirements.
K-100SS D — Meet other general requirements.
K-311SS E — Have an enclosure around a vertical opening shaft.
K-353SS F — Inspect, test, and maintain automatic sprinkler systems.
K-363SS E — Install corridor and hallway doors that block smoke.
K-372SS E — Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
K-374SS E — Install smoke barrier doors that can resist smoke for at least 20 minutes.
K-712SS F — Have simulated fire drills held at unexpected times.
K-919SS E — Meet requirements for the use of electrical equipment.
K-921SS E — Ensure that testing and maintenance of electrical equipment is performed.
K-923SS E — Have proper medical gas storage and administration areas.

Health surveyMar 2025 · CMS1 deficiencies

F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Health surveyMar 2024 · CMS3 deficiencies

F-558SS D — Reasonably accommodate the needs and preferences of each resident.
F-742SS G — Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
F-758SS D — Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Health surveyAug 2023 · CMS16 deficiencies

F-558SS D — Reasonably accommodate the needs and preferences of each resident.
F-567SS E — Honor the resident's right to manage his or her financial affairs.
F-568SS E — Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
F-569SS E — Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
F-577SS C — Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
F-584SS E — Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F-656SS E — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F-658SS E — Ensure services provided by the nursing facility meet professional standards of quality.
F-677SS E — Provide care and assistance to perform activities of daily living for any resident who is unable.
F-693SS D — Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F-728SS D — Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
F-803SS E — Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F-812SS F — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F-868SS F — Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
F-880SS E — Provide and implement an infection prevention and control program.
F-925SS E — Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Fire safetyAug 2023 · STATE FIRE MARSHAL11 deficiencies

K-100SS D — Meet other general requirements.
K-222SS E — Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
K-291SS F — Install emergency lighting that can last at least 1 1/2 hours.
K-311SS E — Have an enclosure around a vertical opening shaft.
K-324SS E — Provide properly protected cooking facilities.
K-353SS F — Inspect, test, and maintain automatic sprinkler systems.
K-363SS E — Install corridor and hallway doors that block smoke.
K-372SS F — Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
K-712SS F — Have simulated fire drills held at unexpected times.
K-741SS F — Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
K-921SS F — Ensure that testing and maintenance of electrical equipment is performed.

Health surveyJun 2023 · CMS1 deficiencies

F-740SS E — Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Health surveyJun 2023 · CMS3 deficiencies

F-600SS K — Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F-610SS K — Respond appropriately to all alleged violations.
F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Health surveyDec 2019 · CMS15 deficiencies

F-550SS E — Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F-558SS E — Reasonably accommodate the needs and preferences of each resident.
F-584SS E — Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F-604SS D — Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
F-689SS E — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F-692SS G — Provide enough food/fluids to maintain a resident's health.
F-697SS E — Provide safe, appropriate pain management for a resident who requires such services.
F-732SS C — Post nurse staffing information every day.
F-758SS E — Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F-803SS F — Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F-804SS E — Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F-812SS F — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F-880SS E — Provide and implement an infection prevention and control program.
F-883SS E — Develop and implement policies and procedures for flu and pneumonia vaccinations.
F-920SS E — Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.

Fire safetyDec 2019 · STATE FIRE MARSHAL6 deficiencies

E-18SS F — Establish procedures for tracking staff and patients during an emergency.
E-29SS F — Develop a communication plan.
K-324SS E — Provide properly protected cooking facilities.
K-363SS E — Install corridor and hallway doors that block smoke.
K-712SS F — Have simulated fire drills held at unexpected times.
K-920SS F — Ensure proper usage of power strips and extension cords.

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Ownership

Operated by RELIANT CARE MANAGEMENT (privately held) since 1990.

Mar 2018
operator transition — RICHARD J. DESTEFANE REVOCABLE LIVING TRUST
5% OR GREATER DIRECT OWNERSHIP INTEREST (100%) — RICHARD J. DESTEFANE REVOCABLE LIVING TRUST

Contact

301 WEST DUNLOP STREET
CENTER, MO 63436

Get directions →

5732673920 reliantcaremgmt.com/westview-nursing-home

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