Memory careAssisted living
WESTWOOD CENTER
0.00 reviews · 0 verifiedBLUEFIELD, VALic. 495200
JKLRecent citation with immediate-jeopardy / high severity (J/K/L)Source: CMS Health Citations
FINECMS fine: $133,517Source: CMS Penalties
VBP-SLow SNF VBP readmission measure score (2.8)Source: CMS SNF VBP (PDC)
FINECMS fine: $12,698Source: CMS Penalties
FINECMS fine: $13,397Source: CMS Penalties
VBP-THigh nursing staff turnover in VBP period (63%)Source: CMS SNF VBP (PDC)
Provided by facility
Westwood Center is a skilled nursing facility located in Bluefield, VA, offering post-hospital, short-term rehabilitation, long-term care, and respite care. The center also provides assisted living services and accepts Medicare, Medicaid, and most private insurances. The dedicated staff focuses on the medical and rehabilitation needs of individuals recovering from illness or injury. Westwood Center is recognized as a We Honor Veterans community partner.
DiningRestaurant-Style Dining
Housekeeping & MaintenanceHousekeeping ServicesLaundry Services
TherapiesOn-Site Rehabilitation Services
Fitness & Wellness ProgramsSalon Services
CMS Care CompareView on Medicare.gov →
Medicare overall
1/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
3.47 total HPRDRN 0.30 · weekend 87%Oct 2025 – Dec 2025
Survey history
9 inspections62 deficiencies on record
Federal IDs
CCN 495200
Overall: 1/5 · Health: 1/5 · Staffing: 1/5 · QM: 1/5
Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.
Recent inspections
Health surveyFeb 2025 · CMS1 deficiencies
- F-689SS G — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Fire safetyAug 2024 · STATE FIRE MARSHAL1 deficiencies
- K-291SS D — Install emergency lighting that can last at least 1 1/2 hours.
Health surveyAug 2024 · CMS18 deficiencies
- F-578SS D — Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- F-623SS E — Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
- F-625SS E — Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
- F-641SS D — Ensure each resident receives an accurate assessment.
- F-645SS D — PASARR screening for Mental disorders or Intellectual Disabilities
- F-656SS D — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F-657SS D — Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- F-677SS D — Provide care and assistance to perform activities of daily living for any resident who is unable.
- F-684SS J — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-686SS D — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F-689SS G — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-695SS D — Provide safe and appropriate respiratory care for a resident when needed.
- F-755SS D — Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- F-757SS D — Ensure each resident’s drug regimen must be free from unnecessary drugs.
- F-758SS D — Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
- F-760SS D — Ensure that residents are free from significant medication errors.
- F-812SS D — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-814SS F — Dispose of garbage and refuse properly.
Health surveyOct 2023 · CMS1 deficiencies
- F-678SS J — Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Health surveyJun 2023 · CMS2 deficiencies
- F-883SS D — Develop and implement policies and procedures for flu and pneumonia vaccinations.
- F-887SS D — Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Fire safetyMar 2023 · STATE FIRE MARSHAL7 deficiencies
- K-325SS D — Have properly installed hallway dispensers for alcohol-based hand rub.
- K-345SS F — Have approved installation, maintenance and testing program for fire alarm systems.
- K-353SS F — Inspect, test, and maintain automatic sprinkler systems.
- K-363SS E — Install corridor and hallway doors that block smoke.
- K-521SS E — Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- K-761SS E — To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- K-918SS E — Have generator or other power source capable of supplying service within 10 seconds.
Health surveyMar 2023 · CMS19 deficiencies
- F-582SS D — Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
- F-635SS D — Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
- F-641SS D — Ensure each resident receives an accurate assessment.
- F-655SS D — Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
- F-656SS D — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F-657SS D — Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- F-658SS D — Ensure services provided by the nursing facility meet professional standards of quality.
- F-684SS K — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-686SS G — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F-693SS D — Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
- F-695SS D — Provide safe and appropriate respiratory care for a resident when needed.
- F-756SS D — Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
- F-760SS D — Ensure that residents are free from significant medication errors.
- F-770SS E — Provide timely, quality laboratory services/tests to meet the needs of residents.
- F-773SS D — Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
- F-812SS D — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-842SS D — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- F-865SS D — Have a plan that describes the process for conducting QAPI and QAA activities.
- F-880SS D — Provide and implement an infection prevention and control program.
Fire safetyMay 2021 · STATE FIRE MARSHAL6 deficiencies
- K-293SS D — Have properly located and lighted "Exit" signs.
- K-324SS E — Provide properly protected cooking facilities.
- K-353SS D — Inspect, test, and maintain automatic sprinkler systems.
- K-355SS E — Properly select, install, inspect, or maintain portable fire extinguishes.
- K-363SS D — Install corridor and hallway doors that block smoke.
- K-511SS E — Have properly installed electrical wiring and gas equipment.
Health surveyMay 2021 · CMS7 deficiencies
- F-580SS D — Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- F-607SS E — Develop and implement policies and procedures to prevent abuse, neglect, and theft.
- F-637SS D — Assess the resident when there is a significant change in condition
- F-684SS E — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-686SS D — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F-695SS D — Provide safe and appropriate respiratory care for a resident when needed.
- F-726SS D — Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
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Write a reviewOperated by GENESIS HEALTHCARE (privately held) since 1989.
- Feb 2015
operator transition — GENESIS HEALTHCARE INC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — GENESIS HEALTHCARE INC - Feb 2015
operator transition — SUN HEALTHCARE GROUP INC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — SUN HEALTHCARE GROUP INC - Feb 2015
operator transition — WHITMAN, ARNOLD
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — WHITMAN, ARNOLD - Feb 2015
operator transition — GEN OPERATIONS II LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — GEN OPERATIONS II LLC - Feb 2015
operator transition — GENESIS HEALTHCARE LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — GENESIS HEALTHCARE LLC - Feb 2015
operator transition — GEN OPERATIONS I LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — GEN OPERATIONS I LLC - Feb 2015
operator transition — GENESIS HOLDINGS LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — GENESIS HOLDINGS LLC - Apr 2011
operator transition — GENESIS VA HOLDINGS LLC
5% OR GREATER DIRECT OWNERSHIP INTEREST (100%) — GENESIS VA HOLDINGS LLC