Continuing careMemory careIndependent livingAssisted living
WILLOWS AT WILLARD THE
0.00 reviews · 0 verifiedWILLARD, OHLic. 365769
Provided by facility
The Willows at Willard offers a vibrant senior living experience designed to support an active lifestyle. Residents can enjoy maintenance-free independent living, assisted living, and memory care services tailored to individual needs. The community features a fitness center, salon, private dining room, and beautiful views, ensuring a comfortable and engaging environment. With a focus on connection and support, The Willows provides various amenities and care options to enhance the quality of life for residents.
DiningRestaurant-Style DiningPrivate Dining Room
Housekeeping & MaintenanceHousekeeping ServicesLaundry Services
TherapiesOn-Site Rehabilitation Services
Fitness & Wellness ProgramsSalon Services
Safety & SecuritySecured Memory Care Unit
CMS Care CompareView on Medicare.gov →
Medicare overall
5/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
3.18 total HPRDRN 0.80 · weekend 93%Oct 2025 – Dec 2025
Survey history
6 inspections29 deficiencies on record
Federal IDs
CCN 365769
Overall: 5/5 · Health: 4/5 · Staffing: 4/5 · QM: 5/5
Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.
Recent inspections
Fire safetyApr 2026 · STATE FIRE MARSHAL6 deficiencies
- K-131SS F — Meet requirements for sections of health care facilities separated by fire resistive construction.
- K-353SS F — Inspect, test, and maintain automatic sprinkler systems.
- K-500SS E — Meet other general requirements that are deficient.
- K-712SS F — Have simulated fire drills held at unexpected times.
- K-761SS F — To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- K-914SS F — Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Fire safetyNov 2024 · STATE FIRE MARSHAL6 deficiencies
- E-15SS F — Address subsistence needs for staff and patients.
- K-222SS F — Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- K-353SS F — Inspect, test, and maintain automatic sprinkler systems.
- K-372SS F — Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- K-374SS F — Install smoke barrier doors that can resist smoke for at least 20 minutes.
- K-920SS E — Ensure proper usage of power strips and extension cords.
Health surveyNov 2024 · CMS7 deficiencies
- F-584SS D — Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F-686SS D — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F-689SS E — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-695SS E — Provide safe and appropriate respiratory care for a resident when needed.
- F-712SS E — Ensure that the resident and his/her doctor meet face-to-face at all required visits.
- F-755SS D — Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- F-761SS D — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Health surveyAug 2023 · CMS2 deficiencies
- F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-761SS E — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Fire safetyApr 2022 · STATE FIRE MARSHAL4 deficiencies
- K-161SS E — Use approved construction type or materials.
- K-271SS E — Have exits that are accessible at all times.
- K-351SS F — Install an approved automatic sprinkler system.
- K-353SS E — Inspect, test, and maintain automatic sprinkler systems.
Health surveyJun 2019 · CMS4 deficiencies
- F-580SS D — Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- F-623SS D — Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
- F-686SS D — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F-688SS D — Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
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Operated by TRILOGY HEALTH SERVICES (privately held) since 1989.
- Oct 2018
operator transition — GRIFFIN-AMERICAN HEALTHCARE REIT III, INC.
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — GRIFFIN-AMERICAN HEALTHCARE REIT III, INC. - Oct 2018
operator transition — NORTHSTAR HEALTHCARE INCOME OPERATING PARTNERSHIP LP
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — NORTHSTAR HEALTHCARE INCOME OPERATING PARTNERSHIP LP - Oct 2018
operator transition — NORTHSTAR HEALTHCARE INCOME INC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — NORTHSTAR HEALTHCARE INCOME INC - Oct 2018
operator transition — TRILOGY HOLDINGS NT-HCI, LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — TRILOGY HOLDINGS NT-HCI, LLC - Oct 2018
operator transition — GRIFFIN-AMERICAN HEALTHCARE REIT IV HOLDINGS, LP
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — GRIFFIN-AMERICAN HEALTHCARE REIT IV HOLDINGS, LP
Contact
Write a review1050 NEAL ZICK ROAD
WILLARD, OH 44890