Continuing careMemory careIndependent livingAssisted living
WILLOWS HEALTH CENTER
0.00 reviews · 0 verifiedROCKFORD, ILLic. 146101
DENYCMS payment denial (15 days)Source: CMS Penalties
FINECMS fine: $12,909Source: CMS Penalties
Provided by facility
Wesley Willows offers a continuum of care designed to adapt to the changing needs of residents. The facility provides Independent Living, Assisted Living, Memory Care neighborhoods, and Medicare-Certified Health & Rehabilitation services. With a focus on comfort and connection, residents receive compassionate support tailored to their individual stories. The community aims to provide peace of mind for both residents and their families.
TherapiesOn-Site Rehabilitation Services
Safety & SecuritySecured Memory Care Unit
CMS Care CompareView on Medicare.gov →
Medicare overall
3/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
3.64 total HPRDRN 0.83 · weekend 99%Oct 2025 – Dec 2025
Survey history
11 inspections59 deficiencies on record
Federal IDs
CCN 146101
Overall: 3/5 · Health: 3/5 · Staffing: 3/5 · QM: 4/5
Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.
Recent inspections
Health surveyJan 2026 · CMS1 deficiencies
- F-839SS F — Employ staff that are licensed, certified, or registered in accordance with state laws.
Health surveyDec 2025 · CMS1 deficiencies
- F-686SS D — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Health surveyNov 2025 · CMS9 deficiencies
- F-605SS D — Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
- F-677SS D — Provide care and assistance to perform activities of daily living for any resident who is unable.
- F-679SS E — Provide activities to meet all resident's needs.
- F-689SS G — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-692SS D — Provide enough food/fluids to maintain a resident's health.
- F-755SS D — Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- F-812SS F — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-880SS D — Provide and implement an infection prevention and control program.
- F-883SS D — Develop and implement policies and procedures for flu and pneumonia vaccinations.
Health surveyNov 2025 · CMS2 deficiencies
- F-602SS D — Protect each resident from the wrongful use of the resident's belongings or money.
- F-755SS D — Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Health surveyJan 2025 · CMS2 deficiencies
- F-610SS D — Respond appropriately to all alleged violations.
- F-755SS D — Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Health surveySep 2024 · CMS1 deficiencies
- F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Health surveyAug 2024 · CMS4 deficiencies
- F-550SS E — Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- F-686SS D — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F-690SS D — Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- F-880SS F — Provide and implement an infection prevention and control program.
Fire safetyAug 2024 · STATE FIRE MARSHAL11 deficiencies
- E-39SS F — Conduct testing and exercise requirements.
- K-223SS E — Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- K-281SS E — Install proper backup exit lighting.
- K-345SS E — Have approved installation, maintenance and testing program for fire alarm systems.
- K-351SS F — Install an approved automatic sprinkler system.
- K-353SS F — Inspect, test, and maintain automatic sprinkler systems.
- K-363SS E — Install corridor and hallway doors that block smoke.
- K-531SS E — Have elevators that firefighters can control in the event of a fire.
- K-712SS F — Have simulated fire drills held at unexpected times.
- K-918SS F — Have generator or other power source capable of supplying service within 10 seconds.
- K-923SS F — Have proper medical gas storage and administration areas.
Health surveySep 2023 · CMS6 deficiencies
- F-550SS D — Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- F-677SS D — Provide care and assistance to perform activities of daily living for any resident who is unable.
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-697SS D — Provide safe, appropriate pain management for a resident who requires such services.
- F-755SS D — Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Fire safetySep 2023 · STATE FIRE MARSHAL16 deficiencies
- E-15SS F — Address subsistence needs for staff and patients.
- E-26SS F — Establish roles under a Waiver declared by secretary.
- E-39SS F — Conduct testing and exercise requirements.
- K-211SS E — Keep aisles, corridors, and exits free of obstruction in case of emergency.
- K-222SS E — Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- K-291SS F — Install emergency lighting that can last at least 1 1/2 hours.
- K-321SS E — Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- K-324SS E — Provide properly protected cooking facilities.
- K-325SS E — Have properly installed hallway dispensers for alcohol-based hand rub.
- K-353SS F — Inspect, test, and maintain automatic sprinkler systems.
- K-363SS E — Install corridor and hallway doors that block smoke.
- K-712SS F — Have simulated fire drills held at unexpected times.
- K-761SS F — To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- K-918SS F — Have generator or other power source capable of supplying service within 10 seconds.
- K-920SS E — Ensure proper usage of power strips and extension cords.
- K-923SS E — Have proper medical gas storage and administration areas.
Fire safetyJul 2022 · STATE FIRE MARSHAL6 deficiencies
- E-37SS F — Establish staff and initial training requirements.
- K-311SS E — Have an enclosure around a vertical opening shaft.
- K-324SS E — Provide properly protected cooking facilities.
- K-353SS F — Inspect, test, and maintain automatic sprinkler systems.
- K-374SS E — Install smoke barrier doors that can resist smoke for at least 20 minutes.
- K-918SS F — Have generator or other power source capable of supplying service within 10 seconds.
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